What Happens When you Call SERVPRO..
What should be expected when you contact us?
First and foremost, expect our 24-hour availability! Whether you are calling day or night, weekday or weekends, and even during the holidays, you can always expect to speak with a real person about the emergency you are experiencing. SERVPRO of Meridian is the top choice for many insurance agencies in the East Mississippi area
Here is what you can expect during the first several hours after contacting SERVPRO of Meridian:
Quick Response - When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, we will begin preparing to address the needs of your client. Arrive Time - Our technicians can be on-site to begin the restoration process within four hours. This fast response can make the difference if your home or commercial business has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money. Inspection/Verbal Briefing - Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. Our team has the ability to let you know in the emergency is claim worthy or not as well. They will provide a verbal briefing so that you are aware of what will happen next. Our team's quick 24-hour response will allow us to begin mitigation as soon as possible to prevent any further damage before we begin work on necessary repairs.
One of our products SERVPROXIDETM is our proprietary hospital-grade disinfectant registered with the EPA. It is a stabilized chlorine dioxide-based antimicrobial which carries the EPA’s lowest toxicity rating. The product itself doesn’t carry any fragrances other than a mild cleaning odor which dissipates quickly making it a great product for people with chemical or odor sensitivities. There are many different applications for SERVPROXIDETM. It can eliminate odors through disinfecting and oxidation rather than just covering them up. That can be done by applying the product directly with towels or through misting or spraying which is often used when we clean HVAC systems. It has even been utilized in electrostatic spraying for an even application on surfaces inside buildings. In fact, SERVPROXIDETM is the disinfectant we have used when we have been asked to clean and disinfect COVID-19 in homes and businesses here in Wichita. The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar types of organisms to COVID-19 and SERVPROXIDE has EPA-approved claims against things like Feline coronavirus, Canine coronavirus, staphylococcus, E.coli, Salmonella, Rotavirus, and Swine flu. When you use SERVPRO, you can have rest at ease knowing that our team is using hospital-grade disinfectant registered with the EPA. Our chemists are even able to advise us in unorthodox situations to utilize our suite of cleaning products to clean and deodorize even the strongest and strangest combination of smells and soils.
Water Detection and Removal Equipment
Natural flood, pipe leaks, sewer backup, washer overflow, toilet problems, and pump failure can wreak water havoc to your home in East Mississippi. You may feel like you have lost all control of your home, and it can only get worse if you hire a company that rips and tears your walls, furniture, carpet, and other personal belongings out of its place. This process can leave you clutching your chest in agony as well as a hole in your wallet.
Water removal in Meridian and surrounding counties is not an easy task. Homeowners often try to clean the water problems without consulting the experts, causing more damage and problems. Some components are involved in water damage. It's not something that a beginner should consider tackling. You would need to replace everything that was involved in the water damage immediately. If you ignore this process, then mold, mildew, fungus, and bacteria can grow in your house. Hiring a water restoration company is a smart decision because they have all the necessary tools to take out extra water to prevent further damage. Plus, a thorough cleaning and drying process would require experienced water damage restoration services.
A SERVPRO technician would contact you to arrange a service within one hour of notice that water damage has occurred. Within four hours, uniformed, trained techs would be on-site to start the mitigation service, a fast-acting method of extracting water out of the area. These technicians would use advanced technology such as moisture sensors, moisture meters, and Thermohygrometers to detect moisture in the air. This equipment helps them determine the best drying process that would get the job done.
SERVPRO has other high-tech equipment such as extractors to help remove water from carpets and other flooring material. Air movers would enhance evaporation to reduce drying time. Dehumidifiers would extract water vapor from the air. After removing all the water, they would use deodorizer equipment such as thermal foggers to neutralize any odor caused by the water damage. Afterward, these technicians would perform a thorough walk-through with you to ensure that you are delighted with the service.
Taking Care of Water Removal
In a society reliant on electrical appliances, we tend to expect them to work without fail. However, water removal may prove necessary when a faulty washing machine hose gives way and covers your floor with water. It can be stressful to consider taking on a cleanup task on your own, as missed spots can easily lead to mold growth or structural damage.
When appliance failures result in needing water removal, SERVPRO of Meridian has the tools necessary to clean, dry, and deodorize your home while preserving your possessions.
When water affects porous surfaces such as carpet, it's vital to thoroughly extract moisture that has been absorbed quickly to preserve carpet, padding, and the subflooring underneath. Suppose water from your laundry room has reached your carpet. In this case, we can use air movers and dehumidifiers both above and underneath flooring to address moisture absorbed by the carpet. Fast-drying, in conjunction with EPA-registered antimicrobial cleaner, is key to preserving your carpet and shielding it from potential mold growth.
SERVPRO of Meridian can preserve hardwood affected by water. Drying mats with suction devices attached can be placed on the ground level to accelerate moisture evaporation. This process is often aided by plastic sheeting acting as a conduit for directing moist air out of your home. SERVPRO technicians often use a 6-millimeter thick plastic or poly sheeting that, when taped down, isolates moist air for easy collection. This drying method helps collect water from hardwood flooring and plywood subflooring. Additionally, it keeps dehumidifiers from being overwhelmed while they help dry other surfaces. In some cases, dehumidifiers may also be operating inside the plastic tenting to extract moisture.
If you need our services to clean up your disaster, call SERVPRO of Meridian today 601-693-7300
One of summers favorite activities is grilling. Every year thousands are injured by unsafely handling grills. Here at SERVPRO of Meridian we care about fun and safety: therefore, we are giving you a few do's and don'ts when grilling, that way you can stay safe and grill your favorite meal at the same time.
What TO DO when grilling:
- Keep your grill at least 10 feet away from your house.
- Clean your grill regularly, this will decrease the amount of fuel the grill would have if there was ever a fire.
- Check for gas leaks.
- Keep decorations like umbrellas or plants away from your grill.
- Keep a bottle of water near your grill just in case it is ever needed.
What NOT To Do when grilling:
- Don't turn the gas on when the lid is closed: this causes gas to build up.
- Never leave a grill unattended.
- Overload the grill with food.
- Never use a grill indoors.
- Do not panic if an emergency occurs, instead call SERVPRO.
- Keep safety always at the forefront of your mind.
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Highly Trained Water Restoration Technicians
- A Trusted Leader in the Water Restoration Industry
- Locally Owned and Operated
- Advanced Water Inspection, Extraction, and Drying Equipment
As Memorial Day and the 4th of July approach, make sure you and your family are aware of firework safety! We want the holidays for you and your family to be just as they were meant to be, FUN! Often times, though people handle fireworks in an unsafe manner.
I am sure everyone has seen the viral video, "Back up Terry." In this video a man in a wheelchair lights a firework and there is a malfunction with his wheelchair. He can't get away from the firework fast enough, and the fireworks start going off right next to him. And yes, although we thought this video was funny, we need to realize that this could have ended entirely different and Terry could have been badly injured.
DID YOU KNOW?
During the holiday months, on average 180 people a day go to the hospital for firework related injuries. We encourage you here at SERVPRO of Birmingham to:
- Store fireworks away from children
- Always read the labels and follow directions
- Keep small children and pets indoors: they are easily frightened
- Always have water near, in case of an incident
- Soak used fireworks in a bucket of water afterwards
- Dispose of used fireworks and debris properly
- Never re-light "dud" fireworks
- Never keep fireworks in your pockets: the friction could set them off
- An adult should always be the one lighting the fireworks
- Keep matches & lighters away from children
- Use fireworks outdoors only
- Do not throw fireworks or hold them in your hand
- Don't be like "Terry", light firework and move away quickly
- Use only legal fireworks
- Make sure you are able to set off fireworks (every state is different)
- Fireworks are prohibited on all state parks, and state or federal forest land
- The National Fire Protection Association estimates that the local fire department responds to more than 50,000 fires caused by fireworks each year. THEREFORE, DO NOT point fireworks toward homes and keep away from bushes, leaves, and flammable substances.
So, What Causes Indoor Flooding?
Water damage usually has one major leading cause: indoor flooding. Some of the most common causes of indoor flooding are:
- Leaky or Broken Pipes: The most obvious cause of indoor flooding is leaky or broken water pipes. Pipes can burst from changes in water pressure or even a faulty setup, but regardless of the cause, pipe problems often cause a ton of damage. Leaky pipes are usually a warning sign of more problems to come. Hidden floods caused by broken pipes in your walls can even create the perfect environment for microbial growth.
- Faulty Washing Machine Hose: The most common problem with watching machines are faulty hoses. A leak in your intake hose can worsen over time and can cause flooding in your home.
- Water Heaters: Even a small leak in your water heater can cause major flooding due to its endless flow of water. Make sure to inspect your water heater on a regular basis, keeping up with maintenance to ensure it doesn’t spring a leak.
- Clogged Sewer or Drain Lines: The flow of water to and from your house can be disrupted when you have clogged sewer or drain lines. Some clogs might be benign, allowing for a slow drain that is merely an inconvenience. But those clogs can get worse over time. The clog can cause your sinks, toilets, and showers to overflow with water, resulting in major damage. This can even include backed-up sewage, causing a hazardous environment for anyone or anything that comes in contact with the affected water.
If you find flooding inside your home, call us and we will be there to help.
Preventing Fires at Home
Majority of home fire cases is unexpected and they are often caused by the most common task that we perform daily at home which we perceive to be safe. Things like accidentally turning on a stove, leaving the kettle on for too long, forgetting to blow out a candle, and many other daily activities may end up in a scary nightmare. Below are some simple yet effective home fire prevention tips that we can all follow to prevent common household fires.
Cooking fires make up at least 23 % of home fires and 9 % of fatalities. They can start with something so simple like a hand towel that is placed too close to a stove to an entirely dangerous house fire in just a matter of seconds. To prevent cooking fires, avoid ever leaving anything combustible near the stove burner. Keep them at least 3 feet away from the cooktop and this includes wall decorations and curtains.
Space heaters and wood stove tops are the most common heating equipment that causes house fires. They account for 15 % of house fires and 13 % of fatalities. Most heating equipment fires take place when space heaters or wood stove tops are placed near combustibles with nobody around attending to the area. Such fires can be prevented by placing space heaters or wood stove tops at least 3 feet away from bedding, drapes, and other flammable items. You also need to plug them directly into power sockets instead of using extension cords and switch them off completely when you head to bed or leave the house.
Overloaded extension cords or bad electrical connections are dangerous as they can melt the wiring system which starts house fires. This type of fire accounts for 9 % of home fires and 10 % of fatalities. To prevent this type of fire, replace your extension cords which seem to be fraying. Those extension cords that are undersized to support the number of electronics you have also need to be changed to larger-gauge cords. Extension cords are also not supposed to be run below rugs as accidents are just waiting to happen. Other causes of accidents may involve miscellaneous incidents that are caused by negligent homeowners.
Fire Damage Restoration
Prevention is not that difficult to accomplish if we follow the correct recommended steps. However, occasionally things just happen unexpectedly which are simply beyond our control. If you have suffered from an unfortunate home fire, do not worry about fixing everything on your own. Always engage the services of professional fire damage restoration experts who can assess the extent of your home damage and recommend the proper techniques that need to be taken. It can be hard to come back from a home fire both physically and mentally which is why it is crucial to make use of professional restoration services. Focus on recuperating mentally while the experts take charge of getting your home back to its original physical condition with careful expertise and equipment.
SERVPRO Understands the Implications of Different Smoke Characteristics to the Fire Damage Restoration
Smoke is one of the predictable byproducts of fires in homes. However, most people are not aware of the different variations of smoke produced, and the implications they might have on a property. SERVPRO helps cleanup damage from all types of smoke in East Mississippi properties.
Which colors does smoke commonly exhibit?
You can simplify the process of fire damage restoration in your East Mississippi home if you are observant enough to note the color of smoke emitted from your property as fire burns. The common color variations include:
- Black smoke
- White smoke
- Grey smoke
Smoke contains different substances, including aerosols, particulate matter, and moisture. When smoke looks whitish, it is an indicator of a higher percentage of aerosols or water vapor in its composition. The outcome under such circumstances may involve a widespread accumulation of wet smoke residues on surfaces. Our SERVPRO crews can help you deal with the challenging cleanup process using advanced approaches such as soda blasting or surface stripping.
How damaging is a fire burning with black smoke?
Dark smoke can indicate several things, including:
- Incomplete combustion of materials fueling the fire
- Burning of synthetic materials
- The fire being highly volatile
Various challenges can arise after you notice a fire burning with thick dark smoke. For instance, the extreme heat from the scorching fire can push residues deeper into surfaces, making it tougher to clean the area or remove odors. The fire might also leave thick layers of residues all over the property, burdening you with extract cleaning steps.
Our SERVPRO technicians prepare well to handle such cleaning situations with various resources, such as automated agitation equipment. We also have specially formulated cleaning products that help strip down residues from surfaces faster.
Smoke characteristics, including its color, connect with many aspects of the resulting damage. An experienced team from SERVPRO of Meridian can help you with the challenges the situations present.
Getting your Business Ready for a Disaster
Have you stopped to consider whether or not your business is truly ready for whatever happens?
Sure, you may have your shelves stocked and your labels printed with restock orders on the way. But do you have a plan in place for when the unexpected happens and you’re stuck with picking up the pieces?
Disasters are a natural part of life here in Birmingham. When you take into account the year, or better yet, the decade, we’ve had so far, it would be wise to consider how your business may be affected when these disasters strike. Whether it’s an unprecedented pandemic, a historic freeze that forced the whole south central region of the United States to come to a screeching halt, or your average thunder, lightning, and hail storms that seem to make a weekly appearance. In this region, anything can happen.
You may know SERVPRO of Meridian as your go-to disaster restoration company, which we are. But do you also know that we specialize in helping your business get disaster ready as well? One of the ways we enjoy serving our community partners is by creating Emergency Ready Profiles, or ERPs, for their commercial properties.
When our dedicated, local SERVPRO Representatives meet with local business owners and facility managers, we gather important materials such as building information, utility shut off locations, and key contacts. Not only is this information important as it pertains to the daily tasks of a facility manager, but it’s also pertinent in the event of an emergency or disaster when time is of the essence.
One of the key benefits in setting up an ERP with our team is having all of your essential property information in one place. In addition to keeping such relevant information organized, your local SERVPRO representative will contact you periodically to update any changes to your profile.
Becoming disaster-ready is a process and our team is eager to help you get started! To set up your free Emergency Ready Profile, call our office today to speak to one of our representatives and ensure that your business is "Ready for whatever happens", just like SERVPRO.